Catain bob. (2005). Fire up your communication skills: Get people to listen, understand, and give you what you want (Ed.2.). Viva books.
Citação norma ChicagoCatain bob. Fire Up Your Communication Skills: Get People to Listen, Understand, and Give You What You Want. Ed.2. New delhi: Viva books, 2005.
Citação norma MLACatain bob. Fire Up Your Communication Skills: Get People to Listen, Understand, and Give You What You Want. Ed.2. Viva books, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.