Style de citation APA

Shirley taylor & L gartside. (2004). Model business letters, E-mails and other business documents (Ed.6.). Dorling kindersley.

Style de citation Chicago

Shirley taylor et L gartside. Model Business Letters, E-mails and Other Business Documents. Ed.6. New delhi: Dorling kindersley, 2004.

Style de citation MLA

Shirley taylor et L gartside. Model Business Letters, E-mails and Other Business Documents. Ed.6. Dorling kindersley, 2004.