APA引用形式

R Gopal, Pradip majrekar, & Contracting out--Management. (2008). BPO/KPO management: An industry perspective. Excel books.

シカゴスタイル引用形

R Gopal, Pradip majrekar, , Contracting out--Management. BPO/KPO Management: An Industry Perspective. New delhi: Excel books, 2008.

MLA引用形式

R Gopal, et al. BPO/KPO Management: An Industry Perspective. Excel books, 2008.