Joe Batten. (2004). Building A Total Quality Culture. Viva Books PVT. LTD.
Chicago Edition CitationJoe Batten. Building A Total Quality Culture. New Delhi: Viva Books PVT. LTD, 2004.
MLA Edition CitationJoe Batten. Building A Total Quality Culture. Viva Books PVT. LTD, 2004.
Warning: These citations may not always be 100% accurate.