K.Shridhara bhat. (2002). Total quality management: Text and cases. Himalaya publishing house.
Chicago Edition CitationK.Shridhara bhat. Total Quality Management: Text and Cases. Mumbai: Himalaya publishing house, 2002.
Cita MLAK.Shridhara bhat. Total Quality Management: Text and Cases. Himalaya publishing house, 2002.
Atenció: Aquestes cites poden no estar 100% correctes.