Managing Quality :A Practical Guide to Customer Satisfaction

مواد مشابهة

• Managing quality: A practical guide to customer satisfaction
  بواسطة: Murthy, D B N
  منشور في: (1999)
• Delivering satisfaction and service quality
  منشور في: (2009)
• Delivering satisfaction and service quality
  منشور في: (2009)
• Consumer satisfaction and complaining behaviour
  بواسطة: Purohit, H. C.
  منشور في: (2004)
• Quality: from customer needs to customer satisfaction
  بواسطة: Bergman, Bo
  منشور في: (2006)