Managing Quality :A Practical Guide to Customer Satisfaction

Lignende værker

• Managing quality: A practical guide to customer satisfaction
  af: Murthy, D B N
  Udgivet: (1999)
• Delivering satisfaction and service quality
  Udgivet: (2009)
• Delivering satisfaction and service quality
  Udgivet: (2009)
• Consumer satisfaction and complaining behaviour
  af: Purohit, H. C.
  Udgivet: (2004)
• Quality: from customer needs to customer satisfaction
  af: Bergman, Bo
  Udgivet: (2006)