|
|
|
|
| LEADER |
00558nam a22001457a 4500 |
| 020 |
|
|
|a 0-7619-9306-1
|
| 082 |
|
|
|a 658.4013
|b MUR/M
|
| 100 |
|
|
|a D. B. N. Murthy
|9 169194
|
| 245 |
|
|
|a Managing Quality :A Practical Guide to Customer Satisfaction
|
| 260 |
|
|
|a New Delhi
|b Response Books
|c 1999
|
| 300 |
|
|
|a 226p.
|
| 650 |
|
|
|a Total quality management
|a Consumer satisfaction
|9 169195
|
| 942 |
|
|
|c BK
|
| 999 |
|
|
|c 187909
|d 187905
|
| 952 |
|
|
|0 0
|1 0
|4 0
|6 658_401300000000000_MUR_M
|7 0
|8 NFIC
|9 187415
|a SMBS
|b SMBS
|c GEN
|d 2015-07-06
|g 185.00
|l 0
|o 658.4013 MUR/M
|p SMBS368
|r 2015-07-06
|w 2015-07-06
|y BK
|