Shailendra Nigam. (2005). Total Quality Management: An Integrated approach. Excel Books.
Chicago Edition CitationShailendra Nigam. Total Quality Management: An Integrated Approach. New delhi: Excel Books, 2005.
MLA Edition CitationShailendra Nigam. Total Quality Management: An Integrated Approach. Excel Books, 2005.
Warning: These citations may not always be 100% accurate.