Παραπομπή APA

Dale H.besterfield, Carol besterfieldimichna, Glen H.besterfield, Mary besterfield sacre, Hemant urdhwareshe, & Rashmi urdhwareshe. (2011). Total quality management (Ed3.). Pearson.

Παραπομπή Chicago Style

Dale H.besterfield, Carol besterfieldimichna, Glen H.besterfield, Mary besterfield sacre, Hemant urdhwareshe, και Rashmi urdhwareshe. Total Quality Management. Ed3. New Delhi: Pearson, 2011.

Παραπομπή MLA

Dale H.besterfield, et al. Total Quality Management. Ed3. Pearson, 2011.