S.M.Jha. (2003). Services Marketing (Ed.6.). Himalaya Publishing House.
Chicago Edition CitationS.M.Jha. Services Marketing. Ed.6. Mumbai: Himalaya Publishing House, 2003.
MLA Edition CitationS.M.Jha. Services Marketing. Ed.6. Himalaya Publishing House, 2003.
Warning: These citations may not always be 100% accurate.