Steve Baron and Kim Harris. (1995). Services Marketing: Text and Cases (2nd.). Palgrave.
Chicago Edition CitationSteve Baron and Kim Harris. Services Marketing: Text and Cases. 2nd. New York: Palgrave, 1995.
MLA Edition CitationSteve Baron and Kim Harris. Services Marketing: Text and Cases. 2nd. Palgrave, 1995.
Warning: These citations may not always be 100% accurate.