APA Edition Citation

Bernand Katz. (2000). How to turn Customer Service into Customer Sales. Jaico Publishing House.

Chicago Edition Citation

Bernand Katz. How to Turn Customer Service into Customer Sales. Mumbai: Jaico Publishing House, 2000.

MLA Edition Citation

Bernand Katz. How to Turn Customer Service into Customer Sales. Jaico Publishing House, 2000.

Warning: These citations may not always be 100% accurate.