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Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
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| Format: | Printed Book |
| Izdano: |
India
John Wiley
2006
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| Teme: | |
| Online dostop: | https://books.google.rw/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit:+An+integrated&hl=en&sa=X&ved=0CBwQ6AEwAGoVChMI_Ja4r4WWxgIV5hqmCh2r2wX_#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%3A%20An%20integrated&f=false |
Internet
https://books.google.rw/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit:+An+integrated&hl=en&sa=X&ved=0CBwQ6AEwAGoVChMI_Ja4r4WWxgIV5hqmCh2r2wX_#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%3A%20An%20integrated&f=falseMG University
| Signatura: |
658.812 JOH/I |
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| Kopija | Zaloga ni dosegljiva |