Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system

Dettagli Bibliografici
Autori principali: Michael D Johnson, Anders Gustafsson
Natura: Printed Book
Pubblicazione: India John Wiley 2006
Soggetti:
Customer Satisfaction
Accesso online:https://books.google.rw/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit:+An+integrated&hl=en&sa=X&ved=0CBwQ6AEwAGoVChMI_Ja4r4WWxgIV5hqmCh2r2wX_#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%3A%20An%20integrated&f=false

Accesso online

https://books.google.rw/books?id=JUJ7P8MrCywC&printsec=frontcover&dq=Improving+Customer+Satisfaction,+Loyalty,+and+Profit:+An+integrated&hl=en&sa=X&ved=0CBwQ6AEwAGoVChMI_Ja4r4WWxgIV5hqmCh2r2wX_#v=onepage&q=Improving%20Customer%20Satisfaction%2C%20Loyalty%2C%20and%20Profit%3A%20An%20integrated&f=false

MG University

Dettagli sul posseduto da MG University
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