APA Edition Citation

S.B.Nageswara Rao. (2004). Customer service excellence: Trends and Strategies. Kanishka Publishers,Distributors.

Chicago Edition Citation

S.B.Nageswara Rao. Customer Service Excellence: Trends and Strategies. New Delhi: Kanishka Publishers,Distributors, 2004.

MLA Edition Citation

S.B.Nageswara Rao. Customer Service Excellence: Trends and Strategies. Kanishka Publishers,Distributors, 2004.

Warning: These citations may not always be 100% accurate.