Call Center Success:Essential Skills for CSRs

समान संसाधन

• Call centre success
  द्वारा: Finch, Lloyd C.
  प्रकाशित: (2005)
• Call center success
  द्वारा: Finch, Llyod C
  प्रकाशित: (2005)
• Customer centered enterprise: how IBM and other world-class companies achieve extraordinary results by putting customers first /
  द्वारा: Thompson, Harvey
• Customer relationship mangement essentials/
  द्वारा: Gosney, John W.
  प्रकाशित: (2000)
• Guide to customer service skills for the help desk professional /
  द्वारा: Knapp, Donna .
  प्रकाशित: (2002)