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Call Center Success:Essential Skills for CSRs
Main Author: | |
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Format: | Printed Book |
Published: |
New Delhi
Viva Books Pvt.Ltd
2004
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Subjects: |
LEADER | 00516nam a22001457a 4500 | ||
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020 | |a 81-7649 527 1 | ||
082 | |a 658.812 |b FIN/C | ||
100 | |a Lloyd C Finch |9 167675 | ||
245 | |a Call Center Success:Essential Skills for CSRs | ||
260 | |a New Delhi |b Viva Books Pvt.Ltd |c 2004 | ||
300 | |a 119p | ||
650 | |a Customer Relations |9 167676 | ||
942 | |c BK | ||
999 | |c 187327 |d 187323 | ||
952 | |0 0 |1 0 |4 0 |6 658_812000000000000_FIN_C |7 0 |8 NFIC |9 186436 |a SMBS |b SMBS |c GEN |d 2015-06-16 |g 99.00 |l 0 |o 658.812 FIN/C |p SMBS2116 |r 2015-06-16 |w 2015-06-16 |y BK |