APA Edition Citation

Lloyd C Finch. (2004). Call Center Success: Essential Skills for CSRs. Viva Books Pvt.Ltd.

Chicago Edition Citation

Lloyd C Finch. Call Center Success: Essential Skills for CSRs. New Delhi: Viva Books Pvt.Ltd, 2004.

MLA Edition Citation

Lloyd C Finch. Call Center Success: Essential Skills for CSRs. Viva Books Pvt.Ltd, 2004.

Warning: These citations may not always be 100% accurate.