Kaushik Mukerjee. (2007). Customer relationship management: A stretegic approach to marketing. Prentice Hall of India Private Limited.
Chicago Edition CitationKaushik Mukerjee. Customer Relationship Management: A Stretegic Approach to Marketing. New Delhi: Prentice Hall of India Private Limited, 2007.
MLA Edition CitationKaushik Mukerjee. Customer Relationship Management: A Stretegic Approach to Marketing. Prentice Hall of India Private Limited, 2007.
Warning: These citations may not always be 100% accurate.