APA Edition Citation

Dru Scott. (2004). Customer Satisfaction: Practical tools for building important relationship (3rd.). VivaBooks Pvt. Ltd.

Chicago Edition Citation

Dru Scott. Customer Satisfaction: Practical Tools for Building Important Relationship. 3rd. New Delhi: VivaBooks Pvt. Ltd, 2004.

MLA Edition Citation

Dru Scott. Customer Satisfaction: Practical Tools for Building Important Relationship. 3rd. VivaBooks Pvt. Ltd, 2004.

Warning: These citations may not always be 100% accurate.