APA Edition Citation

Jerry Fjermestad and Nicholas C Romano. (2006). Electronic customer relationship management. Prentice Hall of India Pvt Ltd.

Chicago Edition Citation

Jerry Fjermestad and Nicholas C Romano. Electronic Customer Relationship Management. New Delhi: Prentice Hall of India Pvt Ltd, 2006.

MLA Edition Citation

Jerry Fjermestad and Nicholas C Romano. Electronic Customer Relationship Management. Prentice Hall of India Pvt Ltd, 2006.

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