APA Edition Citation

Jerry Fjermestad and Nicholas C Romano. (2006). Electronic customer relationship management. Prentice Hall of India Pvt Ltd.

Chicago Edition Citation

Jerry Fjermestad and Nicholas C Romano. Electronic Customer Relationship Management. New Delhi: Prentice Hall of India Pvt Ltd, 2006.

MLA Edition Citation

Jerry Fjermestad and Nicholas C Romano. Electronic Customer Relationship Management. Prentice Hall of India Pvt Ltd, 2006.

Warning: These citations may not always be 100% accurate.