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Customer relationship management

Bibliografski detalji
Glavni autor:	Cristin Anderson and Carol Kerr
Format:	Printed Book
Izdano:	New Delhi Tata McGraw-Hill 2002
Teme:	Customer relations, Customer relations-management
Online pristup:	https://books.google.co.in/books?id=DE2Pbd_qmgkC&printsec=frontcover&dq=Customer+relationship+management++Cristin+Anderson+and++Carol+Kerr&hl=en&sa=X&ved=0CB8Q6AEwAGoVChMIw7Dw9MiTxgIVBbC8Ch3_IwDt#v=onepage&q=Customer%20relationship%20management%20%20Cristin%20Anderson%20and%20%20Carol%20Kerr&f=false

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