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Customer relationship management
| Main Author: | |
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| Format: | Printed Book |
| Published: |
New Delhi
Tata McGraw-Hill
2002
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| Subjects: | |
| Online Access: | https://books.google.co.in/books?id=DE2Pbd_qmgkC&printsec=frontcover&dq=Customer+relationship+management++Cristin+Anderson+and++Carol+Kerr&hl=en&sa=X&ved=0CB8Q6AEwAGoVChMIw7Dw9MiTxgIVBbC8Ch3_IwDt#v=onepage&q=Customer%20relationship%20management%20%20Cristin%20Anderson%20and%20%20Carol%20Kerr&f=false |