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LEADER |
00864nam a22001577a 4500 |
020 |
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|a 978-0-07-048231-7
|
082 |
|
|
|a 658.812
|b KRI/C
|
100 |
|
|
|a Cristin Anderson and Carol Kerr
|9 167647
|
245 |
|
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|a Customer relationship management
|
260 |
|
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|a New Delhi
|b Tata McGraw-Hill
|c 2002
|
300 |
|
|
|a 164p.
|
650 |
|
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|a Customer relations, Customer relations-management
|9 167648
|
856 |
|
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|u https://books.google.co.in/books?id=DE2Pbd_qmgkC&printsec=frontcover&dq=Customer+relationship+management++Cristin+Anderson+and++Carol+Kerr&hl=en&sa=X&ved=0CB8Q6AEwAGoVChMIw7Dw9MiTxgIVBbC8Ch3_IwDt#v=onepage&q=Customer%20relationship%20management%20%20Cristin%20Anderson%20and%20%20Carol%20Kerr&f=false
|
942 |
|
|
|c BK
|
999 |
|
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|c 187316
|d 187312
|
952 |
|
|
|0 0
|1 0
|4 0
|6 658_812000000000000_KRI_C
|7 0
|8 NFIC
|9 186423
|a SMBS
|b SMBS
|c GEN
|d 2015-06-16
|l 0
|o 658.812 KRI/C
|p SMBS4212
|r 2015-06-16
|w 2015-06-16
|y BK
|