APA Citatie

Cristin Anderson and Carol Kerr. (2002). Customer relationship management. Tata McGraw-Hill.

Chicago Style citaat

Cristin Anderson and Carol Kerr. Customer Relationship Management. New Delhi: Tata McGraw-Hill, 2002.

MLA citatie

Cristin Anderson and Carol Kerr. Customer Relationship Management. Tata McGraw-Hill, 2002.

Let op: Deze citaties zijn niet altijd 100% accuraat.