APA引用形式

Cristin Anderson and Carol Kerr. (2002). Customer relationship management. Tata McGraw-Hill.

シカゴスタイル引用形

Cristin Anderson and Carol Kerr. Customer Relationship Management. New Delhi: Tata McGraw-Hill, 2002.

MLA引用形式

Cristin Anderson and Carol Kerr. Customer Relationship Management. Tata McGraw-Hill, 2002.

警告: この引用は必ずしも正確ではありません.