Customer relationship management : An Indian Perspective

Bibliographic Details
Main Author: Mukesh Chaturvedi and Abhinav Chaturvedi
Format: Printed Book
Published: New Delhi Excel Books 2005
Subjects:
Customer relation management
Online Access:https://books.google.co.in/books?id=JaS0jC6swu4C&pg=PA210&dq=customer+relationship+management+:+An+Indian+Perspective&hl=en&sa=X&ved=0CB0Q6AEwAGoVChMI4dvPu76TxgIVFDG8Ch06pQB_#v=onepage&q=customer%20relationship%20management%20%3A%20An%20Indian%20Perspective&f=false

Internet

https://books.google.co.in/books?id=JaS0jC6swu4C&pg=PA210&dq=customer+relationship+management+:+An+Indian+Perspective&hl=en&sa=X&ved=0CB0Q6AEwAGoVChMI4dvPu76TxgIVFDG8Ch06pQB_#v=onepage&q=customer%20relationship%20management%20%3A%20An%20Indian%20Perspective&f=false

MG University

Holdings details from MG University
Call Number: 658.812 CHA/C
CHA/C 658.812
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