APA Edition Citation

Mukesh Chaturvedi and Abhinav Chaturvedi. (2005). Customer relationship management: An Indian Perspective. Excel Books.

Chicago Edition Citation

Mukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. New Delhi: Excel Books, 2005.

MLA Edition Citation

Mukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. Excel Books, 2005.

Warning: These citations may not always be 100% accurate.