Mukesh Chaturvedi and Abhinav Chaturvedi. (2005). Customer relationship management: An Indian Perspective. Excel Books.
Citación estilo ChicagoMukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. New Delhi: Excel Books, 2005.
Cita MLAMukesh Chaturvedi and Abhinav Chaturvedi. Customer Relationship Management: An Indian Perspective. Excel Books, 2005.
Warning: These citations may not always be 100% accurate.