APA Edition Citation

Judith W Kincaid. (2006). Customer Relationship Management: Getting it right. Pearson.

Chicago Edition Citation

Judith W Kincaid. Customer Relationship Management: Getting It Right. New Delhi: Pearson, 2006.

MLA Edition Citation

Judith W Kincaid. Customer Relationship Management: Getting It Right. Pearson, 2006.

Warning: These citations may not always be 100% accurate.