APA Edition Citation

Sarah Cook. (2000). Customer Care: How to create an effective customer focus (Ed.3.). Kogan Page.

Chicago Edition Citation

Sarah Cook. Customer Care: How to Create an Effective Customer Focus. Ed.3. London: Kogan Page, 2000.

MLA Edition Citation

Sarah Cook. Customer Care: How to Create an Effective Customer Focus. Ed.3. Kogan Page, 2000.

Warning: These citations may not always be 100% accurate.