Kaizen Strategies for customer care:How to create a poweful customer - care program - and make it work

Detalles Bibliográficos
Autor principal: Patricia Wellington
Formato: Printed Book
Publicado: Delhi Addison Wesley Longman 1995
Materias:
comparative management
Industrial management
Acceso en línea:https://books.google.co.in/books?id=KCYPAQAAMAAJ&q=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&dq=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&hl=en&sa=X&ei=o69mVeqfEsSxuASf0IPIBw&ved=0CCAQ6AEwAA

Internet

https://books.google.co.in/books?id=KCYPAQAAMAAJ&q=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&dq=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&hl=en&sa=X&ei=o69mVeqfEsSxuASf0IPIBw&ved=0CCAQ6AEwAA

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