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Kaizen Strategies for customer care:How to create a poweful customer - care program - and make it work

Bibliographic Details
Main Author: Patricia Wellington
Format: Printed Book
Published: Delhi Addison Wesley Longman 1995
Subjects:
comparative management
Industrial management
Online Access:https://books.google.co.in/books?id=KCYPAQAAMAAJ&q=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&dq=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&hl=en&sa=X&ei=o69mVeqfEsSxuASf0IPIBw&ved=0CCAQ6AEwAA
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https://books.google.co.in/books?id=KCYPAQAAMAAJ&q=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&dq=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&hl=en&sa=X&ei=o69mVeqfEsSxuASf0IPIBw&ved=0CCAQ6AEwAA

MG University

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Call Number: 658.3 WEL/K
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