|
|
|
|
LEADER |
00883nam a22001697a 4500 |
020 |
|
|
|a 81 7808 142 3
|
082 |
|
|
|a 658.3
|b WEL/K
|
100 |
|
|
|a Patricia Wellington
|9 167205
|
245 |
|
|
|a Kaizen Strategies for customer care:How to create a poweful customer - care program - and make it work
|
260 |
|
|
|a Delhi
|b Addison Wesley Longman
|c 1995
|
300 |
|
|
|a 239p
|
650 |
|
|
|a comparative management
|9 167206
|
650 |
|
|
|a Industrial management
|9 167207
|
856 |
|
|
|u https://books.google.co.in/books?id=KCYPAQAAMAAJ&q=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&dq=how+to+create+a+powerful+customer+-+care+program+-+and+make+it+work&hl=en&sa=X&ei=o69mVeqfEsSxuASf0IPIBw&ved=0CCAQ6AEwAA
|
942 |
|
|
|c BK
|
999 |
|
|
|c 187115
|d 187111
|
952 |
|
|
|0 0
|1 0
|4 0
|6 658_300000000000000_WEL_K
|7 0
|8 NFIC
|9 186088
|a SMBS
|b SMBS
|c GEN
|d 2015-05-28
|g 550.00
|l 0
|o 658.3 WEL/K
|p SMBS443
|r 2015-05-28
|w 2015-05-28
|y BK
|