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CUSTOMER SATISFACTION ON ‘ONLINE TAXI SYSTEM’ - A REGRESSION MODEL
A study about online taxi system is appropriate in the present scenario, where it is the period of consumer shift from traditional to online system of taxis. The purpose of the study is to examine the relationship and effect of service quality on customer satisfaction by applying the modified RECSA...
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| Format: | Printed Book |
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DISCOURSE Xaverian Research Journal
2018
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| Accès en ligne: | http://10.26.1.76/ks/008055.pdf |