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CONFRONTS OF ONLINE PAYMENT SYSTEMS WITH SPECIAL REFERENCE TO WANDOOR BLOCK PANCHAYATH
E-Commerce has evolved as a flag bearer of change in the field of commerce and business. As such, a number of studies have been conducted in relation to e-commerce and allied fields. However, most of them have been general to the subject, while some deals with area-confined customer attitude studies...
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| Format: | Printed Book |
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MIRROR
2018
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| Online Access: | http://10.26.1.76/ks/007915.pdf |
| Summary: | E-Commerce has evolved as a flag bearer of change in the field of commerce and business. As such, a number of studies have been conducted in relation to e-commerce and allied fields. However, most of them have been general to the subject, while some deals with area-confined customer attitude studies. Online payment system is one of the major pillars for a successful e-commerce system. A lot of payment options are available for a customer who associates himself with e-commerce activities. Two major categories of payment options for e-commerce are: COD (Cash On Delivery) and online payments. COD means payment of physical cash at the time of receipt of the commodity or its actual delivery. Online payment systems is an umbrella term and include a wide variety of payment methods ranging from credit / debit cards to mobile wallets. As far as the customer is concerned both these payment options will have their own benefits and drawbacks. Still, e-payment systems are said to be true to the spirit of e-commerce as there is no ‘real’ transaction taking place. Thus, a descriptive study with respect to challenges faced by online payment systems will help to understand the areas where this major pillar is lagging behind. The study attempts to throw light on the areas where the system needs to improve so
as the customers tend to benefit more from it. This study is with special reference to Wandoor Block Panchayath and aims to find customer’s attitude, preferences and the risk associated with online payment systems. |
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| Physical Description: | Vol.8 No.4-A June 2018 |