Gaol, F. L., Mars, W., & Saragih, H. (2004). Management and technology in knowledge, service, tourism and hospitality. CRC Press.
Chicago Edition CitationGaol, Ford Lumban, Wyne Mars, and Hoga Saragih. Management and Technology in Knowledge, Service, Tourism and Hospitality. London: CRC Press, 2004.
MLA Edition CitationGaol, Ford Lumban, et al. Management and Technology in Knowledge, Service, Tourism and Hospitality. CRC Press, 2004.
Warning: These citations may not always be 100% accurate.