APA Edition Citation

Gaol, F. L., Mars, W., & Saragih, H. (2004). Management and technology in knowledge, service, tourism and hospitality. CRC Press.

Chicago Edition Citation

Gaol, Ford Lumban, Wyne Mars, and Hoga Saragih. Management and Technology in Knowledge, Service, Tourism and Hospitality. London: CRC Press, 2004.

MLA Edition Citation

Gaol, Ford Lumban, et al. Management and Technology in Knowledge, Service, Tourism and Hospitality. CRC Press, 2004.