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AN EMPIRICAL STUDY OF EVALUATION OF SERVICE QUALITY OF INTERNET BANKING IN THE INDIAN CONTEX
To stay competitive in the emerging competitive market driven by deregulation, privatization and globalization, it is no more a question before the banking organization whether to deploy evolving internet banking services, but how to deploy it. Gaining competitive advantage in online banking environ...
Main Author: | Ravinder Vinayek and Preeti Jindal |
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Format: | Journal Article |
Published: |
Abhigyan
2011
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Subjects: |
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