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STRATEGIC ORIENTATION AND HUMAN RESOURCE PRACTICES IN SERVICE INDUSTRY
Strategic Human Resource Management aims to achieve congruence between HRM practice and strategy. It is also argued that given unique characteristics of the service firms, they should develop a more strategic HRM orientation. In spite of the relatively widespread acceptance of the theory there is ve...
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| Format: | Journal Article |
| Publicat: |
Abhigyan
2010
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| Sumari: | Strategic Human Resource Management aims to achieve congruence between HRM practice
and strategy. It is also argued that given unique characteristics of the service firms, they
should develop a more strategic HRM orientation. In spite of the relatively widespread
acceptance of the theory there is very little evidence of its existence in practice. This study
undertakes an empirical examination of the relationship between HRM practice and strategy
in the service sector in some of the service firms. The findings show that there are external
influences and contingencies other than strategy that exert a greater influence on HRM
practice. |
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| Descripció física: | Vol 28 No. 2 (July - September 2010) |