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PCMM: A NEW PARADIGM IN TQM AND HUMAN RESOURCES
The core concern area in Total Quality Management (TQM) is the concept of intrinsic motivation of employees - involvement in decision making. The process of empowering people of the organization is to make decisions and to solve problems appropriate to their levels. The logic is that those closest t...
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| Format: | Journal Article |
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Abhigyan
2010
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