Glaesser, D. (2003). Crisis management in the tourism industry. Elsevier, Butterworth-Heinemann.
Chicago Edition CitationGlaesser, Dirk. Crisis Management in the Tourism Industry. Amsterdam ; Boston: Elsevier, Butterworth-Heinemann, 2003.
Cita MLAGlaesser, Dirk. Crisis Management in the Tourism Industry. Elsevier, Butterworth-Heinemann, 2003.
Atenció: Aquestes cites poden no estar 100% correctes.