Glaesser, D. (2003). Crisis management in the tourism industry. Elsevier, Butterworth-Heinemann.
Chicago Style aipamenaGlaesser, Dirk. Crisis Management in the Tourism Industry. Amsterdam ; Boston: Elsevier, Butterworth-Heinemann, 2003.
MLA aipamenaGlaesser, Dirk. Crisis Management in the Tourism Industry. Elsevier, Butterworth-Heinemann, 2003.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.