Cita APA

Saxena, R. (2014). Fundementals of service quality management in hospitality and tourism. Anmol Publications Pvt Ltd.

Chicago Edition Citation

Saxena, R.P. Fundementals of Service Quality Management in Hospitality and Tourism. New Delhi: Anmol Publications Pvt Ltd, 2014.

Cita MLA

Saxena, R.P. Fundementals of Service Quality Management in Hospitality and Tourism. Anmol Publications Pvt Ltd, 2014.