Human resource management in the hospitality industry : a guide to best practice

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Bibliographic Details
Main Author: Boella, Michael. J.
Other Authors: Goss-Turner, Steven
Format: Printed Book
Published: London Routledge 2014
Edition:Ninth edition.
Subjects:
Hospitality industry
Table of Contents:
  • Background to the industry's workforce
  • Human resource management (hrm)
  • Job design
  • Recruitment
  • Selection
  • Appointment and induction
  • Performance management
  • Training
  • Management development
  • Reward systems
  • Job evaluation
  • Incentives
  • Employee benefits
  • Labour turnover and workforce stability
  • Employee relations
  • Employment law
  • Human resource planning and information systems
  • Productivity and labour costs
  • Organizing human resources
  • Managing people
  • International
  • Hrm and multi-site hospitality operations
  • Employer branding
  • Business ethics.

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