APA引文

Knox,Simon | Maklan,Stan | Payne,Adrian. (2003). Customer Relationship Management: Perspectives from the market place. Butterworth-Heinemann.

Chicago Edition Citation

Knox,Simon | Maklan,Stan | Payne,Adrian. Customer Relationship Management: Perspectives from the Market Place. Barlington: Butterworth-Heinemann, 2003.

MLA引文

Knox,Simon | Maklan,Stan | Payne,Adrian. Customer Relationship Management: Perspectives from the Market Place. Butterworth-Heinemann, 2003.

警告：这些引文格式不一定是100％准确.