Knox,Simon | Maklan,Stan | Payne,Adrian. (2003). Customer Relationship Management: Perspectives from the market place. Butterworth-Heinemann.
Stile di citazione ChicagoKnox,Simon | Maklan,Stan | Payne,Adrian. Customer Relationship Management: Perspectives from the Market Place. Barlington: Butterworth-Heinemann, 2003.
Citazione MLAKnox,Simon | Maklan,Stan | Payne,Adrian. Customer Relationship Management: Perspectives from the Market Place. Butterworth-Heinemann, 2003.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.