APA Edition Citation

Alok Kumar Rai. (2013). Customer Relationship Management (2.). PHI.

Chicago Edition Citation

Alok Kumar Rai. Customer Relationship Management. 2. Delhi: PHI, 2013.

MLA Edition Citation

Alok Kumar Rai. Customer Relationship Management. 2. PHI, 2013.

Warning: These citations may not always be 100% accurate.