Metters,Richard, King-Metters,Kathryn, Pullman,Madeleine, & Walton,steve. (2013). Successful Service Operations Management (2.). CENGAGE.
Style de citation ChicagoMetters,Richard, King-Metters,Kathryn, Pullman,Madeleine, et Walton,steve. Successful Service Operations Management. 2. Delhi: CENGAGE, 2013.
Style de citation MLAMetters,Richard, et al. Successful Service Operations Management. 2. CENGAGE, 2013.
Attention : ces citations peuvent ne pas être correctes à 100%.