Service design for business : a practical guide to optimizing the customer experience /

Bibliografske podrobnosti
Glavni avtor: Reason, Ben
Drugi avtorji: Løvlie, Lavrans, Flu, Melvin Brand
Format: Printed Book
Izdano: New Jearsy: John Wiley & sons, 2016.
Teme:
Customer services.
Customer relations.

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