Service design for business : a practical guide to optimizing the customer experience /

Detalles Bibliográficos
Autor Principal: Reason, Ben
Outros autores: Løvlie, Lavrans, Flu, Melvin Brand
Formato: Printed Book
Publicado: New Jearsy: John Wiley & sons, 2016.
Subjects:
Customer services.
Customer relations.

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