Service design for business : a practical guide to optimizing the customer experience /

Manylion Llyfryddiaeth
Prif Awdur: Reason, Ben
Awduron Eraill: Løvlie, Lavrans, Flu, Melvin Brand
Fformat: Printed Book
Cyhoeddwyd: New Jearsy: John Wiley & sons, 2016.
Pynciau:
Customer services.
Customer relations.

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